PawWow sub-processors and conditional service providers

Feature data may be processed outside India. A listed provider is used only when the relevant feature and deployment configuration require it; this list does not say every provider is active or that its processing is in India.

When used

Live AI responses, summaries, memory extraction, quality analysis, and Search grounding only when an operator enables it.

What it may receive

Live voice/text needed for the feature, prompts, and limited derived content. Search grounding can send search requests and has a separate retention path.

Processing location

Processing may occur outside India. The location depends on the provider, account and feature; this register does not promise India-only processing.

When used

Voice/video media transport and shared rooms when Daily media is configured.

What it may receive

Live media and connection metadata required to establish the room.

Processing location

Processing may occur outside India. The location depends on the provider, account and feature; this register does not promise India-only processing.

When used

SIP connectivity only if the deployed phone/room configuration uses SignalWire.

What it may receive

Call-routing and live media metadata needed for that SIP connection.

Processing location

Processing may occur outside India. The location depends on the provider, account and feature; this register does not promise India-only processing.

When used

Optional speech, transcription, or realtime model paths selected by PawWow.

What it may receive

Feature input and output needed for that selected model path.

Processing location

Processing may occur outside India. The location depends on the provider, account and feature; this register does not promise India-only processing.

When used

Optional speech/language processing paths selected by PawWow.

What it may receive

Audio or text submitted for the requested speech or language feature.

Processing location

Processing may occur outside India. The location depends on the provider, account and feature; this register does not promise India-only processing.

When used

Optional shared-room AI decision-support provider, when enabled.

What it may receive

Bounded room decision context after PawWow removes direct identity metadata. This does not remove every detail from the conversation context.

Processing location

Processing may occur outside India. The location depends on the provider, account and feature; this register does not promise India-only processing.

When used

Document embedding/search when OpenAI is configured; background coding-assistant help for contributors when enabled.

What it may receive

Selected document text/chunks and embedding requests; for enabled background assistance, bounded conversation transcripts and context needed for that task.

Processing location

Processing may occur outside India. The location depends on the provider, account and feature; this register does not promise India-only processing.

When used

Business phone features only, if a business enables PawWow phone service.

What it may receive

Phone-call routing, caller/call metadata, and live media needed to provide that business call. The business has its own caller notice obligations.

Processing location

Processing may occur outside India. The location depends on the provider, account and feature; this register does not promise India-only processing.

When used

Application database storage when configured by PawWow.

What it may receive

Account data, settings, consent receipts, saved summaries/conversations, and other application records that the user chooses or the service needs to retain.

Processing location

Processing may occur outside India. The location depends on the provider, account and feature; this register does not promise India-only processing.

When used

Vector memory and document-search storage when configured.

What it may receive

Embeddings and associated limited metadata for memory allowed by the current privacy settings or for selected documents.

Processing location

Processing may occur outside India. The location depends on the provider, account and feature; this register does not promise India-only processing.

When used

Memory-map/graph functions when configured.

What it may receive

Graph relationships and limited metadata derived for the enabled memory-map feature.

Processing location

Processing may occur outside India. The location depends on the provider, account and feature; this register does not promise India-only processing.

When used

Background workflow orchestration when configured.

What it may receive

Encrypted task payloads and operational identifiers needed to run background tasks.

Processing location

Processing may occur outside India. The location depends on the provider, account and feature; this register does not promise India-only processing.

When used

Error and performance monitoring when configured.

What it may receive

Technical error and performance data. PawWow limits and redacts request content sent to monitoring; it is not intended to hold conversation content.

Processing location

Processing may occur outside India. The location depends on the provider, account and feature; this register does not promise India-only processing.

When used

Infrastructure, storage, networking, and operations when PawWow deploys a workload on AWS.

What it may receive

The application and infrastructure data required by the specific deployed workload.

Processing location

Processing may occur outside India. The location depends on the provider, account and feature; this register does not promise India-only processing.

When used

Infrastructure/managed hosting only if PawWow deploys a service or datastore through Railway.

What it may receive

The application and infrastructure data handled by that deployed service. Processing may occur outside India.

Processing location

Processing may occur outside India. The location depends on the provider, account and feature; this register does not promise India-only processing.

Providers are used conditionally. Listing a provider does not certify its contract, account retention settings or deployment region. Provider policies and the settings of the account used for your feature affect processing and retention.